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Pet Lovers Centre | The Pet Safari
• Exclusive Members' Pricings¹ on regular-priced items and grooming services with minimum spend of $15
• Special Birthday Offers¹ on regular-priced items and grooming services with minimum spend of $35
• Earn 1 Loyalty Point with every $1 spent² to redeem for Brand or Cash Vouchers
• Receive the latest news on pet-related promotions, products, events and complimentary gifts at pet events

Animal Arts Academy
• Exclusive Members' Pricings on grooming services
• Special Birthday Offers on grooming services with minimum spend of $50

10 10 Mother & Child Essentials

• 2% off³ regular-priced items with a minimum spend of $10.10
¹Not applicable for sale of live animals and gift vouchers.
²No Points will be awarded for purchases made by vouchers and/or at Animal Arts Academy stores.
³Not applicable to milk formula and disposable diapers  

How to apply or renew my VIP membership?
Step 1: Purchase a VIP Card at any Pet Lovers Centre or The Pet Safari stores.
Step 2: Activate your VIP card on our website.
Step 3: Follow the onscreen instructions, enter VIP Card number, registration code and your mobile number.
Step 4: Enter the One-Time Pin (OTP) sent to your mobile phone via SMS.
Step 5: Complete the VIP Card activation by filling in your personal particulars and click “submit”.
Note: In order to submit, please tick and agree to our Privacy Policy.

Membership Fee
1-Year membership fee:
• $6 for NEW membership (no min. purchase required)
• $6 for RENEWAL of membership (for purchases amounting to less than S$150)
• $5 for RENEWAL of membership (for purchases amounting to S$150 or more on accumulated receipts over the course of 4 weeks) 

How to check my Loyalty Points? 
You can check your Loyalty Points via
(1)    Website – click here to check
(2)    SMS* – Text BALANCE to 9117 9609
*One (1) Loyalty Point will be deducted for each SMS reply from Pet Lovers Centre’s SMS system. 

What can I redeem my Loyalty Points? 
Loyalty Points can be redeemed for (1) Cash and/or (2) Brand vouchers which are valid for use at Pet Lovers Centre or The Pet Safari stores.
(Not applicable for home delivery, veterinary services, pet tags, grooming services and US Doggie Bakery products.)  

How to redeem my Loyalty Points? 
You can redeem your Loyalty Points via
(1)    Website - Click here to redeem
(2)    Customer Care Hotline – 1800 227 3482 during office hours (Mon-Fri: 9:00 am to 6:00 pm) 

Terms & Conditions 
Click here to view