Caring for a pet is a labour of love. As pet owners ourselves, we know how important it is to have easy access to a complete suite of services to help you care for your beloved companion. Whether you’re a first-time pet owner or a veteran pet parent, you need access to the best: the best advice from pet experts, the best medical care from seasoned veterinarians, the freshest pet food, the finest rewards programme, the most convenient shopping—online or at the store, and excellent ways to contribute to the well-being of animals everywhere. At PLC, we pride ourselves on delivering best-in-class services and support for all your pet needs, whether it’s an urgent medical intervention or just a simple query about the dietary habits of your furry friend.

Why? Because Your Pets Deserve the Best!

Our vet-trained Pet Care Consultants provide you with friendly, professional advice on pet care, whether it is in our stores or online. In some of our stores, our vets are also around to attend to your pet’s medical problems.

PLC has become the standard bearer for responsible pet ownership. That's why PLC created financial aid to help people in Singapore to adopt a pet rather than to buy one. Wearing our hearts on our sleeves, we also formed the Pet Lovers Foundation in 2009 to serve "Pets, People and our Planet".

We provide service with a smile because we value your patronage. Our guaranteed exchange policy allows you to return products within 7 days (T&Cs apply), with prompt, friendly and helpful service to boot. As a matter of fact, it's a shopping experience that's nothing short of award-winning. Our promise to you is that PLC is where pet lovers can shop with total confidence and peace of mind!

Our very own Proteger, Trustie and Burp! brands make quality pet care even more accessible. Our exclusive imports are some of the best loved brands which you can’t find in any other pet supplies store.

We bring you the latest products, ensuring that you get what you want. Our stocking policy and turnover ensure that your products are always fresh. In other words, the newest, widest and freshest range of products you can ever find.

Our unparalleled accessibility means that you are always just a click, ring or stone’s throw away. We meet your needs with regional locations, 24-hour online shopping and prompt home delivery. Or just click and pick at your convenience. You can shop at any store in our network in Singapore, Malaysia, Bangkok, Vietnam or the Philippines, all for the same top quality and value.

We translate the love and passion for pets into fun experiences. In fact, it gets awfully fun for you and your pet especially at our “The Pet Safari” mega stores, where every mega store has its own theme and every theme is different. Check out our Bow Wow West theme @Nex Mall, the Caribbean Island theme @VivoCity, a world of sheer luxury for your pet @The Star Vista,  or even our Fun at the Beach theme @The Waterway Point. The great thing about this is you can also shop together with your pet in air-conditioned comfort!

One of the many privileges in being our VIP member is that you get to enjoy exclusive members’ offers throughout the year at our stores and be entitled to discounts from selected businesses under our Friends of PLC programme - just by flashing your digital VIP card via our VIP Concierge App. With this app, you can also earn and check loyalty points and membership expiry, redeem points and receive our latest news.

That's because shopping at PLC is all about value and offers that keep getting better and better.

Our corporate social responsibility is not only about pets and people but also about our planet. This is why everything we do as a company aims to create a better environment for all of us. It is also the reason why we make sure that everything we do for our customers is sustainable.